Information this website receives
When you begin a weekly-menu checkout, we receive the contact details, selected items, quantities, and pickup window you provide. Special-order conversations happen through the text, email, or social channel you choose and are also subject to that provider’s privacy terms. The website records basic visit information needed to keep it safe and working, such as your IP address, browser type, request time, and errors.
Do not submit payment-card details, government identifiers, medical records, or other unnecessary sensitive information. This website does not include a card-entry form.
How we use information
- Create and coordinate orders, pickup, and customer support.
- Review and respond to special-order conversations.
- Protect the website from spam, abuse, and security incidents.
- Meet legal, accounting, and recordkeeping obligations.
Orders and payments
After you choose items and a pickup window, the website sends the customer, order, and pickup details needed by our payment provider to process the order and payment under its own privacy terms.
Five Roosters does not receive or store your full payment-card number through this website.
Marketing choices
Email and text-message updates are optional, separate choices, and neither signup box is checked for you. Our communications provider manages the subscriber list and sends those messages. Each message includes the applicable opt-out method.
A phone number provided for an order or special-order conversation does not sign you up for marketing. Marketing consent must be given separately on the updates page.
Companies that help us run the bakery
We use trusted companies where needed for checkout and payments, email and text-message subscriptions, communication platforms you choose for special orders, and website hosting. We share only the information needed for those services.
Cookies and local storage
We do not use advertising trackers. This site may use short-lived, essential cookies to protect forms or remember a confirmation. Other websites you visit from here may use their own cookies.
Retention and security
Checkout and conversation records are kept only as long as reasonably needed for fulfillment, follow-up, disputes, and legal or accounting obligations. We take reasonable steps to protect your information, but no website or storage system can be completely risk-free.
Your choices
You may ask to review, correct, or delete information you submitted, subject to records we must keep. Marketing emails include an unsubscribe link, and marketing texts include text opt-out instructions. Use the contact page to make a privacy request.
Children’s privacy
The storefront is intended for adults arranging purchases. We do not knowingly solicit personal information from children.
Policy changes
We may update this policy as the bakery or legal requirements change. The date at the top identifies the current version.